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Can I cancel my subscription after payment has been processed?

Per our cancellation policy, customers need to cancel their renewing / recurring subscriptions by the 15th of the final month of their current term.  We cannot stop a shipment after boxes have been processed. Ending a subscription does not affect your current order and any kits and items that have been purchased will be shipped out as scheduled.

If you cancel your subscription by reaching out to us between processing and shipment, that “processing” term will be the last that you receive as part of your subscription. You will no longer be billed for or shipped boxes beyond that term.