We hate to see you go, but you can end a subscription anytime after the initial prepaid term has been completed. To cancel, log into your My Account page, choose the “Subscriptions” tab, click “View” next to the subscription that you’d like to cancel, then click “Cancel” before the 15th of the final month of your current term. Your account will show “Pending cancellation”. At the end of your prepaid term, it will show “Cancelled”. Your subscription will not auto-renew and no boxes will be shipped after the end of your current term.
Canceling an auto-renewing subscriptions mid-term will stop future renewals but will not result in a partial refund or stop shipment on the prepaid term’s boxes. Any kits and items that have been ordered and paid for will ship as scheduled until the end of your term.
